Complaints Statistics 1 April – 30 June 2020

Published 24/04/2024   |   Last Updated 23/09/2024   |   Reading Time minutes

Complaints carried forward from 2019-20

The report of the investigation of the complaint that started in October 2017 was submitted to the Standards of Conduct Committee on 19 June 2020. Two complaints remain on hold to avoid the risk of prejudice to police investigations. One complaint is under investigation.

New Complaints

The following Tables give information of complaints received in the first quarter of 2020. For an explanation of the Tables please refer to Section 3 of the Annual Report 2019-20

Table 1: Complaints received, source and admissibility (see last year comparison below)

Q1 Q2 Q3 Q4 Total
Received 14        
% by public 92.9%        
% by Member 0%        
% by Clerk of the Senedd 7.1%        
% not admissible 85.7%        
% admissibility not decided by period end 14.3%        

Table 2: Reasons for inadmissibility

Q1 Q2 Q3 Q4 Total
1 Not in writing (criterion i) 0        
2 Not about conduct of identified Member (Criteria ii &iv) 1        
3 Anonymous complaint or complaint not sufficiently identified (criterion iii) 0        
4 Not within the time allowed (criterion v) 0        
5 Insufficient evidence to justify further investigation (criterion vi) 11        

Table 3: further explanation of complaints found inadmissible due to insufficient substance to justify further investigation (criterion vi)

Q1 Q2 Q3 Q4 Total
5a Insufficient evidence 0        
5b Standard of service 0        
5c Below registration threshold 1        
5d About Ministerial conduct 4        
5e About conduct in Siamber 0        
5f Expression of opinion 6        
5g Other 0        

Table 4: complaints by subject matter

Q1 Q2 Q3 Q4 Total
Conduct on social media 6        
Misuse of resources 1        
Standard of service 1        
Failure to register 2        
Outside remit 4        
Other conduct 0        
TOTAL 14        

No results were found