Complaints Statistics 1 April – 30 June 2022

Published 24/04/2024 | Last Updated 23/09/2024 | Reading Time minutes

Complaints carried forward from 2021-22

Two complaints were carried over from 2021-22. One of those complaints was admissible and a report was subsequently submitted to the Standards Committee. The other complaint was inadmissible as it related to the actions of a Welsh Government Minister.

New complaints

The following Tables give information of complaints received in the first quarter of 2022-23.[1]

Table 1: Complaints received, source and admissibility

	Q1	Q2	Q3	Q4	Total
Received	11
% by public	91%
% by Member	0%
% by Clerk of the Senedd	9%
% not admissible	91%
% admissibility not decided by period end	0%

Table 2: Reasons for inadmissibility

		Q1	Q2	Q3	Q4	Total
		Q1	cf	c.f	cf	Total
1	Not in writing (criterion i)	0
2	Not about conduct of identified Member (criteria ii &iv)	0
3	Anonymous complaint or complaint not sufficiently identified (criterion iii)	0
4	Not within the time allowed (criterion v)	0
5	Insufficient evidence to justify further investigation (criterion vi)	9*

*Of the 11 complaints received one was withdrawn/not pursued and one was admissible.

Table 3: Further explanation of complaints found inadmissible due to insufficient substance to justify further investigation (criterion vi)

		Q1	Q2	Q3	Q4	Total
5a	Insufficient evidence	2
5b	Standard of service	2
5c	Below registration threshold	0
5d	About Ministerial conduct	5
5e	About conduct in Siambr	0
5f	Expression of opinion	0
5g	Other	0

Table 4: Complaints by subject matter

	Q1	Q2	Q3	Q4	Total
Conduct on social media	2
Misuse of resources	1
Standard of service	2
Failure to register/declare and interest	0
Outside remit	5
Other conduct	1
TOTAL	11

[1] For an explanation of the Tables please refer to Section 3 of the Annual Report 2020-21

Supporting You