Caseworker & Constituency Assistant for Gareth Davies MS
Salary Range £24,243- £31,798
(pro rata)
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working Hours: 22.2
Fixed-term for 18 months.
Location: Constituency Office
Job Reference: MBS-029-24
Job Purpose:
To provide the Member of the Senedd with administrative, constituency and publicity support ensuring that standards of confidentiality are maintained.
Main Duties
- Respond to enquiries from constituents, answer telephone, take messages and deal with enquiries and requests as appropriate
- Ensure all cases are logged; monitor progress and ensure all identified actions are taken
- Ensure records are kept and information managed confidentially in line with the Data Protection Act
- Sort incoming post into priority order and prepare draft replies to routine correspondence
Essential Knowledge and Experience:
- Some experience of administrative work and knowledge of office systems
- Knowledge and understanding of issues relevant to the local area
- Some experience of using IT packages eg Microsoft packages such as Word, Outlook and Excel.
Essential Skills and Behaviours
- Ability to work on own initiative to tight deadlines, with the ability to work flexibly and juggle a range of tasks
- Effective interpersonal skills and the ability to deal with a range of people
- Ability to demonstrate sensitivity and ensure that the highest standards of confidentiality are upheld
You are advised to read the full Job and Person Specification before applying for this post
For more information and to apply, please submit an application form to garethl.davies@senedd.wales
Benefits of working for a Member
Closing date: Closing date: 13:00, 11 November 2024.
Interview date: TBC
